Releases tagged: sync

Chris Duell December 11th, 2018

Update: December Updates

New Features

  • Kustomer Integration for support tickets and docs syncing

  • Allow hiding "Related Articles" from the article module


  • We now prioritize keywords over title and body so customers can more effectively influence search results

  • Support form in the Assistant is now protected with reCaptcha to reduce spam

  • reinitializeOnUrlChange added to the JavaScript API to improve support for pages with turbolinks

  • Better support for using applying additional filters to elevio_posts_tax_query for categories for custom WordPress syncs

  • Reporting fine-tuning for speed improvements (up to 60% improvement in latency)

  • Search engine upgraded. Bringing with it enhancements and bug fixes.

  • Replaced login / registration pre-app screens with a cleaner design


  • Fixed an issue with the sync autolinker only interlinking selectively.

  • Fixed up an issue with prematurely logging out users

Chris Duell May 14th, 2018

Update: Sync Improvements

We dedicated a large portion of this month to improve the reliability and speed of syncing content in from third parties.

We also made a major update that means any images that are shown in your synced content, we now download a copy of and display from our own servers. This is a godsend for those of you who were syncing content from Zendesk that was behind a login wall, previously it meant the images couldn't be seen... now they can 👍

New Features

  • Syncing content from third parties stores a local copy of images


  • Speed improvements for syncing content